I need to get in touch with customer support.
Email us at email@example.com.
We want you to know that whatever matters to you most in this moment – from a lost password to a broken heart – matters to us, and we’re working hard to help you as fast as humanly possible.
(We say “humanly” because we are Bie, Courtney, Ferris, Layne, and Lea – a team of real people, not “Hussey-Bots.”) :)
If you have a question about programs you've purchased, you can expect a reply from us within one business day (Monday to Friday 9 a.m. – 5 p.m. PST).* You can also find answers here in our Help Center concerning Tech, Billing & Refunds, and much more.
P.S. *Matt insisted we set business hours because he gives us the same advice he gives you: It’s important to have happy, fulfilled lives. We must admit, a little recharging does feel nice and it makes us much better at giving you the support you need!
PPS: Get to know us better! Browse our personal bios here