I need to get in touch with customer support.
How To Get In Touch With Us
Email us at firstname.lastname@example.org.
We want you to know that whatever matters to you most in this moment – from a lost password to a broken heart – matters to us, and we’re working hard to help you as fast as humanly possible.
(We say “humanly” because we are Bie, Courtney, Ferris, Fionnuala, and Lea – a team of real people, not “Hussey-Bots.”) :)
If you have a question about programs you've purchased, you can expect a reply from us within one business day (Monday to Friday 9 a.m. – 5 p.m. PST).* You can also find answers here in our Help Center concerning Tech, Billing & Refunds, and much more.
P.S. *Matt insisted we set business hours because he gives us the same advice he gives you: It’s important to have happy, fulfilled lives. We must admit, a little recharging does feel nice and it makes us much better at giving you the support you need!
Who's Who On The Customer Support Team
Get to know us better! Browse our personal bios here!
What Our Customers Say About Us